Senior Billing Contract Analyst

As a Billing Operations Analyst working remotely in Mexico City, you’ll be a part of bringing humanity to business Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Mexico says it all!

The Billing Operations Analyst is responsible for all phases of billing administration for a portfolio of accounts. Responsibilities include gathering reporting data and consolidating information from different sources, adding monthly interaction with other TTEC departments, and other duties as necessary

You'll report to Senior Supervisor Revenue Assurance

Reviewing and validating invoice template components and invoicing data provided by Operation

Gathering operational data from various reporting systems

Updating and maintaining relevant billing data in financial systems and ensuring that all charges are billed completely and accurately

Assist in audit requests and other projects as deemed necessary

Your experience of 1-2 years’ of experience with complex billing, collections and / or financial analysis experience required

It’s appreciated your intermediate knowledge of Microsoft Office

Being familiar with Oracle (or any other ERP), Noetix, and Hyperion is a plus

Supportive of your career and professional development

A global team of curious lifelong learners guided by our company values

a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.