Customer Service Representative

The ideal candidate loves talking to people and proactively solving issues.

You will be responsible for converting customers into passionate evangelists and providing a positive customer experience.ResponsibilitiesOrder managementDelivery / logistics coordinationCommunicate with customers via phone, email and chatProvide knowledgeable answers to questions about product, pricing and availabilityWork with internal departments to meet customer's needsData entry in various platformsQualificationsBachelor's degree preferred in Business, Office Administration or related fieldAt least 1 - 3 years' of relevant work experienceExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize workStrong computer abilities - MS Office, especially Excel, databases, and chat functionalities