IT Inside Sales Executive

Why SoftwareOne?

Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction . We are Humble . Our leaders operate with a high level of Discipline but can work at Speed manage change in a global economy. We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation.

The role

We strive to foster a culture and workplace that empowers our employees to be authentic, best versions of themselves. This is the basis of our diversity, equity, inclusion, and belonging initiatives.

We are thrilled to announce an opportunity to join our team as :

IT Inside Sales Executive

SoftwareOne

Scope : Full time | Office : Mexico City | Hybrid

This role is part of Software & Cloud Marketplace Delivery, plays a key role in the Off-Catalog delivery model, handling procurement and the end-to-end Software Sales Process. This role supports sellers with operational tasks to improve efficiency and maintain a strong customer experience. The ideal candidate has analytical skills, procurement expertise, and the ability to collaborate across teams. They should be proactive, adaptable, and able to perform under pressure while ensuring flawless operations.

How a day-to-day would look like in this role.

• Run customer communications, ensuring satisfaction and proactive engagement.
• Be responsible for case management, including quote handling and distributor differences.
• Build positive relationships with Account Managers and collaborate closely with the sales team.
• Understand the customer lifecycle to improve service delivery.
• Handle long-term assignments and critical issues optimally.
• Handle end-to-end procurement for software purchases, from needs assessment to sourcing and negotiation.
• Coordinate with all teams to ensure timely and high-quality delivery.
• Ensure compliance with procurement policies and procedures.

What we need to see from you

Desired Qualifications :

Soft Skills :

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Why should you join the team?

one tree for each hiring globally.

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At SoftwareOne, we are committed to providing an environment of mutual respect, where equal employment opportunities are available to all candidates and colleagues, without regard to race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity, expression, or any other characteristic.

Job Function

Software & Cloud

Accommodations

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