HR Operations Leader (Urgente)...

Job Title : Human Resources Manager

Role Summary :

As a senior-level HR professional, you will lead the day-to-day operational activities of our HR Operations team. You will delegate effectively to specialist resources and ensure optimal operational capability.

Key Responsibilities :

• Act as focal point for service level agreement management key performance indicators reporting and escalation point for problem resolution
• Champion service delivery best practices manage operational and performance reviews and processes in line with Service Delivery governance guidance
• Create an environment to achieve high levels of team and employee motivation and satisfaction through effective team communications
• Manage staffing requirements interviews and hiring

Requirements :

Years of Experience : 12 – 14 years

University Management Degree in HR specialization

Project management experience preferred

Technical Skills :

Proficiency in MS Office Excel i.e. pivot tables vlookup and Powerpoint

Soft Skills :

Strong written and verbal communications skills at all levels internal and external

Good negotiation and conflict management skills ability to assess issues define causes and prioritize / execute solutions using problem solving and analytical skills