Vertical Account Executive, Enterprise & Signature Brands / Ejecutivo de cuentas...

What your day will look like :

• Maintain strong relationships with existing clients to ensure satisfaction and retention
• Monitor customer satisfaction and resolve issues proactively
• Provide feedback to management on customer needs, product gaps, and market opportunities
• Collaborate with internal teams (marketing, pre-sales, channel sales) to align strategies
• Work closely with suppliers and departments for special pricing opportunities
• Ensure compliance with company policies and ethical standards
• Stay updated on industry trends, competitor activities, and technical product information
• Participate in regular training and development programs
• Develop and maintain extensive working knowledge of Genetec's software solutions, including the ability to create small- to medium-sized system designs and BOMs
• Assist in the development of tailored sales tools and presentations to support account teams
• Conduct product demonstrations and presentations
• Define product and functional requirements to prepare quotes based on customer needs
• Cold call identified clients within assigned accounts or mutual end-user customers
• Follow up on leads generated by marketing campaigns
• Schedule and conduct client meetings, both virtual and in-person
• Provide ad hoc consulting on Genetec’s products for cross-sell and upsell opportunities
• Coordinate product trials or demos with pre-sales technical teams

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Let’s talk perks!

Genetec is an equal opportunity employer; we strive for diversity and inclusion through our hiring approach, as well as through the training and professional development we provide. We partner with external organizations and implement internal initiatives to offer a welcoming work environment for employees of all backgrounds.

Cómo será tu día a día :

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¡Hablemos de beneficios!

Genetec es un empleador que ofrece igualdad de oportunidades, nos esforzamos por lograr la diversidad y la inclusión a través de nuestro enfoque de contratación, así como de la capacitación y el desarrollo profesional que brindamos. Nos asociamos con asociaciones externas e implementamos iniciativas internas para brindar un ambiente de trabajo acogedor para empleados de todos los orígenes.