Associate Director Innovation Lab AI

Overview

Associate Director Innovation Lab, AI role at Novartis México. The Associate Director sits within the US Innovation Lab (iLab), a part of the Marketing Technology Product Management team. The position reports to the Director Innovation Lab, AI Innovation and focuses on accelerating Marketing AI Use Cases in the US. With deep expertise in AI, large language models (LLM), and natural language processing (NLP), you will help execute the AI Innovation Strategy and lead experimentation of AI-driven solutions and services aligned to Integrated Marketing and IMUS objectives. This role emphasizes responsible AI product / program execution and manages the execution of use case experimentation including POCs and MVPs, collaborating with cross-functional stakeholders to plan and execute within the innovation stage gate model.

You will engage with leaders across the global organization to align plans, product roadmap, and approaches. The ideal candidate will have real-world AI / Gen AI experience and a track record in developing LLM solutions. Experience leading AI solutions in tech or a leading company is preferred. You will excel at engaging, collaborating with, and influencing internal partners across the organization to bring innovations to life, thriving in ambiguity with a passion for innovation to deliver business impact. This role sits in a heavily matrixed organization with a multi-disciplinary team across Marketing, Strategists, DDIT, UX, Insights & Analytics, and other groups.

Location and Working Arrangements

LI-Hybrid

Location : Mexico

Relocation Support : This role is based in Mexico. Novartis is unable to offer relocation support; please only apply if accessible.

Join us at the forefront of AI innovation in marketing. As Associate Director Innovation Lab, AI, you’ll lead transformative projects using generative AI and large language models to drive real business impact. Collaborate across teams, shape strategy, and bring bold ideas to life in a fast-paced, future-focused environment.

Key Responsibilities

• Lead execution of AI and generative AI projects within the Innovation Lab’s AI vertical
• Translate AI concepts into impactful marketing solutions from idea to implementation
• Manage delivery of proofs of concept and MVPs using large language models and NLP
• Align product roadmaps with strategic objectives across marketing, sales, and innovation
• Define and track KPIs to measure success and guide continuous improvement
• Identify and mitigate risks to ensure timely and effective project execution
• Foster collaboration across cross-functional teams to drive innovation and adoption

Essential Requirements

Additional Qualifications

Commitment to Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. We provide reasonable accommodations to individuals with disabilities during recruitment and for any part of the essential functions of a position. If you need an accommodation, please email tas.mexico@novartis.com and include the job requisition number in your message.

Why Novartis

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting, and inspiring each other to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https : / / www.novartis.com / about / strategy / people-and-culture

Join our Novartis Network : Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as they come up : https : / / talentnetwork.novartis.com / network

Benefits and Rewards : Read our handbook to learn about all the ways we’ll help you thrive personally and professionally : https : / / www.novartis.com / careers / benefits-rewards

Seniorities and Employment

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