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🚀 We're Hiring! Join Our Operations Center Team at UPS – Mexico City

Are you passionate about technology, customer service, and process optimization? UPS is looking for you to support our internal operations and coordinate with external service providers. This is a dynamic, hands-on role where innovation and teamwork are key.

📌 Job Summary

As part of our operations center, you’ll deliver exceptional service to internal customers, manage external performance metrics, and support process automation and training initiatives. You’ll work with cutting-edge tools and systems to streamline logistics and enhance service delivery.

🔧 Responsibilities

• Provide outstanding customer service and respond to internal inquiries.
• Monitor and improve External Vendors performance using data-driven insights.
• Stay up to date with UPS products, services, and industry trends.
• Operate and train others on relevant software and devices.
• Maintain a clean, organized, and safe work environment.

🛠️ Technical Tools You'll Use

🎓 Qualifications

💡 Skills We Value

📍 Location

On-site at UPS Eugenia Office, Mexico City

📄 Employment Type

Permanent

At UPS, we are committed to fostering a workplace free from discrimination, harassment, and retaliation. Join us and be part of a global team that delivers excellence every day.