Job Overview :
Are you a people person who loves solving problems? As a Customer Service Representative, you will be the face of our company, building strong relationships with customers and turning them into loyal advocates.
Key Responsibilities :
- Communicate effectively with customers through various channels, including phone, email, and chat.
- Provide accurate and knowledgeable responses to customer inquiries about products, pricing, and availability.
- Collaborate with internal departments to meet customer needs and exceed expectations.
- Enter data accurately in multiple platforms.
Requirements :
At least 1 year of relevant work experience.Exceptional phone etiquette and excellent verbal, written, and interpersonal skills.Ability to multitask, prioritize tasks, and manage time efficiently.