Strategic Operations Program Support Director

Primary Responsibilities :

Develop, Plan and execute Measurements, Reporting and Key initiative tracking across global organization

Identify and support systemic improvements to program execution through new tools, processes, policies, procedures, standardization of project lifecycle, and best practices capture / sharing to support the organization’s strategic goals

Identify potential program risks and issues early and proactively work with relevant stakeholders to mitigate them.

Work closely with senior management on product strategy, organization initiatives, program reviews and quality management

Perform end-to-end program management starting from inception to customer site deployment of software products

Work across geographical teams to ensure timeline, quality and budget are kept in line with the program expectations

Required Experiences :

Proven experience in managing complexities to drive operational efficiency, simplification and streamlined communications and reporting.

Experience in interacting with VPs and higher for planning, budgeting, and strategic discussions

Experience in playing a CATALYST role in change management

Thorough understanding of project / program management techniques and methods

Thorough understanding of continuous improvement principle and techniques

Demonstrated experience managing cross functional teams to deliver comprehensive offerings or programs to market

Collaborative, but confident leader who can ensure support from a diverse set of internal contributors to the overall mission of building a robust, external developer community

Strong interpersonal, team building and sustaining relationship skills

Excellent verbal and written communication skills, particularly presentation experience to senior levels of management

Strong analytical and problem-solving skills

Ability to organize and prioritize work, work independently and within ambiguity, produce deliverables, establish realistic goals and deadlines and manage changing priorities

12+ years program / product management experience

Bachelor’s degree in business or related field of study

Preferred Experiences :

Understanding of Blue Yonder’s or competitive supply chain solutions

Excellent knowledge in using various MS tools, Confluence

Experience with machine learning and AI , Automation

Master’s degree in business or related field of study

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here : Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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