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SAP CBS Americas - Delivery Operations Next Gen

SAP SECiudad de México, Ciudad de México, Mexico

Hace 1 día

Descripción del trabajo

We help the world run better

At SAP, we keep it simple : you bring your best to us, and we\'ll bring out the best in you. We are building solutions across multiple industries and support global commerce. The work is challenging and meaningful, with opportunities for learning and growth.

Customer Business Support (CBS) is part of Global GTM Operations which reports into Corporate Portfolio and Strategy to Exec area.

Mission : Reduce the effects of internal complexity so that Services Sales and Delivery can focus on Customer Success.

Goal : Increase Services Sales Productivity and Delivery Operations Accuracy.

How we deliver value :

Accurate Project Status and Revenue Forecasts
Faster issue resolution
Maximize compliance

You will be joining a team of young, dynamic professionals supporting over 1500 projects in North America.

What you’ll do :

Position title : SAP CBS Americas - Delivery Operations Next Gen

Location : LAC - Mexico

In this role, you’ll

PURPOSE AND OBJECTIVE OF POSITION

SAP solutions are the backbone of the most successfully run businesses worldwide : today, more than 50% of the world\'s business transactions touch an SAP system. They offer a universe of lucrative employment opportunities with increasing demand year after year. Knowing how to develop, market, consult or install SAP allows you to make a huge impact into the way companies do business—increasing efficiency, innovating new business models and creating value. The role will develop the skills to create, manage and execute a plan that supports an SAP solution with a high degree of customer satisfaction.

The role of the Project Operations Intern is to support a senior Project Manager, Portfolio Manager, or Program Manager in all aspects of the project life cycle using our SAP tools and Project Management Methodology. This internship supports SAP Services delivery on customer engagements and includes :

Assisting with time entry consolidations and billing reconciliations

Coordinating project documentation and project creation in SAP systems

Assisting with monitoring and controlling project activities

Assisting with revenue forecasting of a project

Assisting with project analysis

Maintaining master and transactional data for local and Global project reporting

Working with consultants and project managers to ensure accuracy of project reporting

Capturing project metrics and communicating them to SAP or Customer teams

Learning SAP Tools and Systems

Who you are :

We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful, innovative projects and are energized by lifelong learning.

EXPECTATION AND TASKS

Must have ability to :

Work as part of a team, build credible relationships with peers and clients

Analyze, plan, and execute a variety of tasks

Multi-task, adapt, and function effectively in a fast-paced, dynamic environment with aggressive deadlines

Quickly learn and apply new knowledge

Take initiative (self-starter), be results-oriented and take on leadership responsibilities as needed

Work to solve problems

Be an excellent communicator

Follow instructions

Participate in initial training to learn targeted SAP technologies and methodologies

Assist in the creation and maintenance of projects using internal tools

Assist in monitoring and controlling project activities and deliverables using internal and external tracking tools

Assist in managing revenue forecasting

Assist in weekly and monthly status reporting

Assist in developing processes and templates and establishing document control procedures

SKILLS / COMPETENCIES

Must be able to work as a team player, while also able to work independently

Analytical and detail-oriented

Exceptional interpersonal and communication skills including verbal, written, presentation and listening

EDUCATIONAL REQUIREMENTS

Must be a student or recently graduated from an accredited university in Business Administration with emphasis on Project Management, Finance, Business & Engineering, Information Systems (Technology), Computer Science, Analytics or relevant degree, or within six months of graduation.

QUALIFICATIONS

0 to 12 months of relevant work experience in a corporate environment through internships or recent work experience.

Prior educational or work experience involving project coordination and collaboration is preferred.

Must be able to work a minimum of 40 hours per week.

Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. SAP is a cloud company with a large global workforce and a strong focus on personal development and inclusion.

We win with inclusion SAP promotes health, well-being, flexible working models, and equal opportunity. SAP is committed to Equal Employment Opportunity and provides accessibility accommodations. If you need accommodation to apply, please contact Recruiting Operations Team at Careers@sap.com.

Qualified applicants will be considered regardless of age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable laws. Some roles may require background verification.

Please note that any violation of guidelines may result in disqualification from the hiring process.

Requisition ID : 436102 | Work Area : Administration | Expected Travel : 0 - 10% | Career Status : Graduate | Employment Type : Limited Full Time

Job Segment : SAP, Cloud, ERP, Operations Manager, Compliance, Technology, Operations, Legal

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America • Ciudad de México, Ciudad de México, Mexico