Learning and development

About Cart.com :

Cart.com is a fast-growing global commerce enablement company, helping over 6,000 brands streamline their operations from discovery to delivery. With a network of 17 warehouses and a team of 1,600+ employees, we offer software, services, and logistics infrastructure to support efficient growth across B2C, B2B, and public sector markets.

Headquartered in Houston, with offices in Mexico and Poland, we’re on a mission to become the backbone of global commerce. We value innovation, teamwork, resilience, clear communication, creativity, and humanity.

About the Role – Customer Direct Trainer Jr. (Onsite – Polanco, CDMx) :

We’re looking for a motivated and adaptable trainer to onboard and develop new Contact Center Representatives. You'll design and deliver engaging training programs, manage learning materials, track progress, and continuously improve based on feedback and performance data.

Requirements :

• 2+ years in call center training or related field
• Experience with instructional design, LMS, and customer service systems
• Strong communication and leadership skills
• Bilingual (English / Spanish) preferred

Pay range and compensation package