Virtual Assistant, ACC

Virtual Assistant, ACC

Porch Group is a leading vertical software and insurance platform that partners with homebuyers to provide insurance and related services.

ACC, a subsidiary of Porch, delivers virtual office and scheduling support to home‑inspection companies, helping them manage calendars, respond to inquiries, and generate bookings.

Position Overview

This role manages inbound calls, texts, and emails, provides price quotes, and sells home‑inspection appointments on behalf of partner companies. The assistant also ensures accurate data entry into our booking software and maintains high‑quality customer service.

Key Responsibilities

• Field incoming calls, texts, and emails from clients and schedule home‑inspection appointments.
• Respond to general office communications (email, text, voicemail).
• Gather and enter appointment details accurately into booking software.
• Represent partner companies’ front desk and provide excellent customer experience.

What to Expect

Qualifications

Technical and Equipment Requirements

All equipment and connectivity must be reliable and meet the following minimums.

Application Process

Submit your application below. If your resume interests us, we will contact you for a chat and, if appropriate, virtual interviews.

EEO Statement

Porch is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, veteran status, or any other characteristic protected by applicable laws.

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