Customer Service Agents

Job Title : Customer Service Agents - Español - CDMXJob DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.

This position provides customer service support and resolution of routine problems regarding client's product or services.Job Type : Full-TimeLocation : Insurgentes Sur, Mexico CityWHAT'S IN IT FOR YOU?

A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow withEndless career opportunities and clear paths for career developmentA competitive salaryInclusive perks and benefitsOpportunity for monthly performance incentivesGreat weekly, biweekly and monthly activitiesGreat raffles and prizesWHAT YOU WANT MATTERS TO USThink about making a check list with all of the things that would make you feel good at work.

Does your check list have meeting a diverse group of like-minded new people on it?

How about being recognized and rewarded for doing great things?

Maybe you pictured a place where you could have all of these things while making a positive difference in people's day.

If so, Concentrix is a great place for you.

Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch.

Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience.

This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.

We are looking for customer service experts.This role is the perfect opportunity for someone considering a career in customer services.WHAT WOULD YOU BRING TO OUR TEAM?

Your passion for doing good for other people will help you bond with your customers and your team.

You will actively listen and troubleshoot to provide a great customer experience.

Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.TO BECOME A PART OF OUR TEAM : Courteous with strong customer service orientationIntermediate - Advanced English levelHigh School diploma or equivalent required6 months minimum of experience in Call center customer service(Desired)Ability to work under constant changesMultitaskingStrong computer navigation skills and PC knowledgeAbility to communicate effectively, both in writing and verballyReliable with strong attention to detailSkilled in multitasking; including the ability to be flexible and adapt to change quicklyTolerance of repetitive work in a fast-paced, high-production work environmentAbility to work as a team member as well as independentlyDemonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and mannerShift rotation capability as neededBased on location and / or program, additional experience / skills may be requiredCALL US HOME : If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you Apply today and find out why 290,000+ people around the globe choose to call Concentrix home.Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world's best brands and their customers.

We're an ambitious team of innovators, risk-takers, and game-changers : the kind of folks who thrive on solving complex problems.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Learn more : Concentrix on Facebook | Concentrix on Instagram | The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.

These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.Location : MEX Mexico City Downtown InsurgentesLanguage Requirements : Time Type : Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents