Strategic Business Growth Expert
The Strategic Business Growth Expert plays a pivotal role at the intersection of customer-centric thinking and data-driven insights.
Key Responsibilities :
- Build strong, long-lasting client relationships through regular communication and collaboration.
- Serve as the primary point of contact for high-value accounts, driving growth and ensuring customer satisfaction.
- Develop and implement strategic account plans to achieve business objectives.
- Design key initiatives for merchants using data-driven approaches and analytics.
- Coordinate business reviews with merchants to monitor performance and identify areas for improvement.
- Act as the voice of the customer within the organization, providing valuable insights and recommendations.
- Design and implement experiments to test hypotheses and track results, optimizing business outcomes.
- Model and forecast merchants' output based on historical data, informing business decisions.
Requirements :
Proven work experience in operations, sales operations, strategy, or related fields requiring data analysis.Strategic account management experience in e-commerce and / or payment industries.Bachelor's degree in business, analytics, or related field.Advanced proficiency in English language skills.