Contract : : Sr. Site Reliability Engineer || Mexico / Remote

Sr. Site Reliability Engineer || Mexico / Remote

The Senior SRE will be ultimately responsible for ensuring the reliability, availability, and performance of our technology and systems directly supporting our end customers and internal customers. They will work closely with the product development and platform engineering teams to build and maintain scalable systems and robust automation that supports the company's business goals. The ideal candidate will have a history of successfully implementing and using tools like Terraform, Packer, Splunk, SignalFx, and other observability / IAC tools supporting systems with around the clock availability requirements. In addition, the ideal candidate will possess sufficient software skills to properly scrutinize and troubleshoot applications supporting our customers. They should have a strong aptitude for learning new technologies, embracing and driving solutions to challenging projects and problems. This role requires a seasoned engineer with the ability to collaborate across multiple cross‑functional teams while exhibiting a rich set of problem‑solving skills, along with being self‑motivated and having a passion for quality!

Responsibilities

• Develop and maintain monitoring tools, alerts, and dashboards to provide visibility into system health and performance.
• Proactively gather and analyze both metric and log data from systems and applications to perform anomaly detection, performance tuning, capacity planning and fault isolation.
• Collaborate with development teams to implement and deploy new features and enhancements, ensuring they meet reliability, security and performance standards.
• Partner closely with other teams on enterprise standards / best practices.
• Identify options for problem resolution and initiate corrective actions.
• Mentor junior members, document and share solutions.
• Collaborate cross functionally.

Qualifications

Seniority level

Employment type

Job function

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