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Associate Solution Engineer (2025 Graduates)

Associate Solution Engineer (2025 Graduates)

Appian UKCiudad de México, Ciudad de México, Mexico
Hace 9 días
Descripción del trabajo

Overview

Join to apply for the Associate Solution Engineer (2025 Graduates) role at Appian UK .

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and work to achieve the best results, holding ourselves and each other accountable. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. This role is based at our office in Mexico City, and employees are expected to be in the office 5 days a week to foster collaboration and culture.

We are looking for an Associate Solution Engineer who will become an expert on the Appian platform and gain full-stack experience supporting clients, from data analysis to creative problem solving and addressing customers’ concerns.

Responsibilities

  • Become an expert on the inner workings of the Appian platform and gain full-stack experience while supporting clients.
  • Support customers across the full stack, from data analysis to solving complex technical problems and addressing customer concerns.
  • Provide exceptional, world-class support (verbal and written) to customers and key stakeholders around the globe.
  • Communicate work across a variety of departments and collaborate with cross-functional teams.
  • Contribute to continual improvements in availability, performance, functionality and security of the platform by working with customers.
  • Maintain interest in data analytics and programming / scripting languages (e.g., Java, Perl, Ruby, C#, PHP) and RDBMS platforms (e.g., MySQL, Oracle, SQL Server).
  • Develop knowledge of or experience with systems administration (e.g., Linux, Windows).

Basic Qualifications

  • Bachelor's degree in any engineering discipline, Information Technology, or similar.
  • Flexibility to provide after-hours support (rotation every 10-15 weeks).
  • Up to 1 quarter per year may require an adjusted schedule (Sunday→Thursday or Tuesday→Saturday); 1 weekly on-call rotation per quarter.
  • Proficiency in English and ability to conduct business conversations in English.
  • Tools and Resources

  • Onboarding includes training and development, mentorship, and programs like Appian University with a library of courses; tuition reimbursement for further education.
  • Community : 8 employee-led affinity groups and opportunities for cross-team collaboration and growth.
  • About Appian

    Appian is a software company that automates business processes. The Appian AI-Powered Process Platform helps design, automate, and optimize complex processes. For more information, visit appian.com. Nasdaq : APPN.

    Appian is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to characteristics protected by applicable federal, state, or local law. Reasonable accommodations are provided in accordance with law. If you need a reasonable accommodation, contact us at ReasonableAccommodations@appian.com.

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    Solution Engineer • Ciudad de México, Ciudad de México, Mexico