Head of Sales and Service

Sales and Service Manager Role

We seek a seasoned professional to lead our sales and service teams in Mexico, driving growth, customer satisfaction, and operational efficiency.

About Us

Our company provides technology solutions to the restaurant industry, enabling seamless order management and dedicated customer service. Our online platform empowers partners to thrive with a 0% commission model and cutting-edge tools.

As we expand into the Mexican market, we need a dynamic leader to drive performance, efficiency, and growth in the region.

Job Responsibilities

• Oversee daily operations across sales, onboarding, workforce management, quality, and compliance.
• Monitor performance metrics, identify areas for improvement, and implement corrective actions.
• Develop and manage budgets to ensure cost efficiency.
• Implement best practices to enhance sales / service quality and efficiency.
• Manage and mentor large multicultural teams.
• Develop and execute strategies to meet revenue and client growth targets.
• Foster a culture of accountability, continuous improvement, and client focus.

Requirements

Benefits

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