Program Manager, Safety Compliance Latam, Risc Latam - Trustworthy Shopping Experience

DescriptionThe Regulatory Intelligence and Safety Compliance (RISC) team in LATAM is looking for a Risk Manager to lead MX Restricted Products.We are looking for a dynamic, organized and self-starter to join our team.

You must enjoy operating in a space with high degree of ambiguity and solve for problems that are novel and haven't been solved before.

You should be able to demonstrate a strong sense of ownership, and an aptitude to relentlessly invent solutions.Key job responsibilities

• Drive ingestion of compliance needs, design initiatives and partner with program teams to launch controls.
• Identify and lead improvement projects, eliminating excess processes, driving efficiencies and creating predicable process controls and processes (including automated tools and systems) to support improving state of compliance, business expansion and program efficiency.
• Identify and monitor key operational risk areas, define and benchmark risk indicators, ascertain risk thresholds, review processes' health, and engage with stakeholders to drive risk mitigation.
• Design success metrics / goals, and report out on progress, obstacles, and path to resolution to cross-functional leadership.
• Develop and maintain key relationships with internal stakeholders locally and around the world, particularly teams focused on Restricted Products.
• Convert team knowledge into scalable standard operating procedures, establish swim lanes across a diversifying and quickly-changing organization, and reduce complex workflows to aligned RACIs and approval mechanisms.
• Leverage technology to manage compliance processes.A day in the lifeThe Risk Manager is a key driver of Amazon's compliance programs in the regulatory area.

The role works across multiple global stakeholders, including operations and tech, to drive a large portfolio of key deliverables that are tracked at an executive level.About the teamThe LATAM RISC team is focused on protecting Amazon customers from illegal and unsafe products.

Our customers trust us to ensure a trustworthy shopping experience and provide a safe shopping environment for them and their families.Inclusive team cultureAt Amazon we embrace our differences and we are committed to furthering our culture of inclusion.

We host annual and ongoing learning experiences.

Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trustWork Life BalanceWe believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment.

We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members.

We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship.

We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professionalBasic Qualifications4+ years of compliance program management, legal, governance, audit, risk / loss prevention, or equivalent experienceBachelor's degree or equivalentExperience handling confidential informationFluent in Portuguese and Spanish (Business communication level)Preferred Qualifications3+ years of program requirements definition and data and metrics leveraging to drive improvements experienceProfessional auditing qualification, or similar risk or compliance credentialsExperience with SQL and ExcelOur inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.

If the country / region you're applying in isn't listed, please contact your Recruiting Partner.

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