Senior Customer Liaison

Customer Service Representative Job DescriptionThe ideal candidate is a people person who loves solving issues and building relationships with customers.

They will be responsible for converting customers into passionate advocates by providing excellent service and support.Responsibilities : Communicate with customers via phone, email, and chat to resolve their queries and concerns.Provide knowledgeable answers to questions about products, pricing, and availability to build trust and confidence with customers.Collaborate with internal departments to meet customer needs and exceed their expectations.Data entry in various platforms to maintain accurate records and ensure smooth operations.Required Skills and Qualifications : At least 1-3 years of relevant work experience to demonstrate expertise and knowledge.Excellent phone etiquette, verbal communication skills, and written skills to effectively interact with customers.Ability to multi-task, organize, and prioritize work to meet deadlines and achieve targets.Benefits : A dynamic and supportive work environment that fosters growth and development.Ongoing training and coaching to enhance skills and knowledge.Others : We are an equal opportunities employer committed to diversity and inclusion.We offer competitive salaries and benefits packages.