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Customer Service Representative...
ROHM Semiconductor AmericasGuadalajara, MXHace más de 30 días
Descripción del trabajoBachelor's degree preferred in Business, Office Administration or related field At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Strong computer abilities - MS Office, especially Excel, databases, and chat functionalities
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists and providing a positive customer experience.
Responsibilities
- Order management
- Delivery / logistics coordination
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
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Customer Service Representative • Guadalajara, MX
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