NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.
If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Sr Scrum Master to join our team in Guadalajara, Jalisco.Hybrid roleAdvanced English requiredResponsible for :
- Setting up and leading daily / scrum ceremony type meetings and other meetings as needed for one or more teams as part of one or more programs / projects in scope for each Scrum Master.
- Take meeting notes with or without the help of Microsoft CoPilot and convert these notes into detailed action items and convert these action items into detailed JIRA stories or sub-tasks.
- Contributing towards project / program risk management and performance management by identifying risks / issues impacting the goals / objectives and SLA(s), KPI(s), etc.
- Escalating team-level / program-level risks / issues to client employees including Senior Managers as needed and in a timely manner to help avoid further problems for the projects in scope.
- Understanding the technical processes of the SDLC to track dependencies, identifying missing steps / deliverables, and contribute to weekly / monthly planning activities.
- Driving or contributing to planning efforts, both formally and informally via Microsoft Teams Chat.
This includes identifying missing process steps, suggesting appropriate deliverables and templates for JIRA stories, and accounting for sufficient time in story points or planned hours.
Ensuring each Story's work is complete, accurate, and high-quality by understanding the goals and deliverables of each process step.Develop a quality checklist to ensure completeness, accuracy, and quality before a JIRA story moves from "in-progress" to "in-review" to "done / accepted."
Must be highly proficient in using tools like JIRA, Confluence, Power BI, and Excel, including configuring or custom-building JIRA dashboards and Power BI reports for both Kanban and Scrum projects.Experienced in managing time well enough to handle multiple projects, deadlines and priorities simultaneously while delivering high quality work and have the willingness to learn and improve the skills, knowledge and the quality of their individual work as well as that of others in the team.