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Full Time Job- SAM (Software Asset Management) Consultant (ServiceNow) @ Guadalajara / Mexico Cit[...]

Full Time Job- SAM (Software Asset Management) Consultant (ServiceNow) @ Guadalajara / Mexico Cit[...]

Epsilon Solutions Ltd. SA de CV.Ciudad de México, Ciudad de México, Mexico
Hace 17 días
Tipo de contrato
  • Teletrabajo
Descripción del trabajo

Overview

Full Time SAM (Software Asset Management) Consultant (ServiceNow) @ Guadalajara / Mexico City (Hybrid)

Role

Role : SAM (Software Asset Management) Consultant (ServiceNow)

Location

Location : Guadalajara / Mexico City (Hybrid)

Employment Type

Employment Type : Full Time

Must Have Skills

Must Have Skills : ServiceNow Scripting, SAM (Software Asset Management) and HAM (Hardware Asset Management) modules expertise

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (required); Master’s degree or equivalent experience is a plus

Experience

  • 5+ years of IT experience, with at least 3 years in ServiceNow development
  • 2+ years of hands-on experience in ServiceNow Software Asset Management (SAM) module
  • Experience with asset management processes, CMDB data modeling, and integrations with discovery tools
  • Previous experience in software license compliance, optimization, and vendor management preferred

    • Technical Skills

  • Strong knowledge of ServiceNow SAM and related Asset Management modules
  • Hands-on experience with SAM integrations (e.g., SCCM, Flexera, JAMF, BigFix)
  • Understanding of software license models (perpetual, subscription, SaaS, user-based)
  • Familiarity with ServiceNow CMDB and Discovery processes
  • Experience using Flow Designer and IntegrationHub for process automation
  • Knowledge of ITIL processes (especially Asset Management and Configuration Management)

    • Certifications (Preferred)

  • ServiceNow Certified System Administrator (CSA) – Required
  • ServiceNow Certified Implementation Specialist – SAM – Preferred
  • ServiceNow Certified Implementation Specialist – HAM (plus)
  • ITIL v3 or v4 Foundation Certification

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Business Development

    • Industries

  • Staffing and Recruiting

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