Sea Import Freight Forwarding Agent

Overview

We are seeking a talented and motivated individual to join our rapidly growing team. From Denmark to China, Vietnam to Mexico, we employ over 800 dedicated people. Established in 1900, LEMAN is a forward-thinking, value-driven, and people-centric organization. We aim to lead a culture of quality and collaboration, empowering everyone to be their best.

Every day, we help companies and people around the world by delivering high-quality logistics and transport solutions. We strive to uphold our values in our approach to customers, colleagues, our surroundings, and the environment. We provide supply chain and transport solutions and offer services in 150+ countries through our own offices and a network of close partners. Our approach is personalized customer care; we do not create standard products but focus on individual needs and solutions. With more than 800 LEMAN colleagues worldwide, we are large enough to deliver high-quality global supply chain solutions while remaining small enough to care about each customer.

Responsibilities

Position Overview : This role is responsible for handling all aspects of our clients’ ocean import and export shipments to USA territory, including route planning, pricing, customer service, compliance, and accounting / closing of shipments financially. This position represents LEMAN to our clients and should be able to maintain and close additional business with the current customer portfolio. The role collaborates with key stakeholders to increase business, including the Commercial Team, Branch Managers, Product Heads, and others as needed.

Location : Mexico City, Mexico (on-site)

Key Responsibilities :

• Handle Ocean import and export shipments from start to finish, ensuring smooth and efficient customs clearance and delivery.
• Coordinate with clients, shipping lines, and other stakeholders to ensure timely and accurate processing of shipments.
• Prepare USA import documentation, including customs entries, invoices, and bills of lading.
• File ISF for customers and coordinate.
• Maintain and grow business within the customer portfolio.
• Work with various ocean carriers and other vendors providing services to LEMAN and its customers.
• Issue quotations and bookings per customer requests.
• Prepare accurate and timely invoices for both customers and agents.
• Ensure LEMAN receives correct and timely billings from vendors and agents.
• Escalate customer complaints to branch management and commercial owner.
• Close files when all information is complete; run profit and loss statements and file working documents accordingly.
• Perform other duties as assigned.

Qualifications and Skills :

What we offer

Do you want to hear more about what it is like to work at LEMAN? Take a look for yourself here

Our Core Values : Respect, Quality, and Commitment guide how we treat colleagues, customers, and partners, ensure attention to detail, and motivate us to solve problems and go the extra mile even when things get tough.

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