Disability Services Administrator

Department : Client Services Company : Remote 100%

Monthly Internet Reimbursement

Support Client Users, Supplier Partners, and Contingent Workers with utilizing the AgileOne Technology. Maintain the integrity and accuracy of your specific account database. Further the efforts of the On-site Management Team in all Implementation and Training duties. Contribute to the professionalism of AgileOne by consistently providing a high level of customer service to the client, suppliers and contingent workers.

Support the implementation team with data collection during the implementation process.

• Coordinate and compile the collection of vendor data, information sheets and Sub-Contract Agreements / End User License Agreements [EULA].
• Perform data entry into system as needed.
• Provide user training to Client and Vendor users as needed. Ensure project documentation is updated and archived weekly and can be retrieved for audit, review, and legal purposes.
• Perform project administrative duties as needed
• Act as liaison between Client and Vendors on requirement issues while maintaining the integrity of our Service Level Requirements.
• Collaborate with corporate billing to ensure the timely delivery of accurate billing by completing all tasks involved in the payroll process by the approved deadlines.
• Other duties and special projects as assigned.

May need to provide guidance to the other client services team members in the absence of the On-Site Manager.

Able to prioritize multiple tasks without compromising service or quality.

two-year or Bachelor's degree (B.A.) At least three (3) years of proven experience in customer service as well as human resources related activities such as recruiting / staffing, customer relationship management, business development, and supplier and contractor management.

LANGUAGE / COMMUNICATION SKILLS (English : written & verbal) :

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Ability to present information effectively and to respond to questions from groups of managers, clients, customers, and the general public.

Proficient in : Windows, MS Word, MS Excel, PowerPoint, E-mail, Outlook and the Internet