Multinational company specialized in assistance services (home, medical, roadside, travel, health, and more) is offering a managerial position : REGIONAL CHANNELS MANAGEMENT FOR EURASIA (based in Mexico).
Responsibilities
Manage the Call Centers of the subsidiaries in Spain, Turkey, Italy, and Portugal , ensuring alignment with commercial partners’ agreements.
Evaluate performance metrics and compliance with productivity indicators.
Lead and supervise the sales teleoperator teams .
Define and agree on sales guidelines with commercial partners according to business agreements.
Requirements
Fluent in Spanish and English (Portuguese is a plus).
Over 3 years of experience managing Call Centers in the European assistance or insurance market.
Immediate availability.
We Offer
Competitive salary aligned with managerial level.
Hybrid work scheme.
Permanent contract.
Career development plan.
Continuous training.
Office location :
Av. Paseo de la Reforma 250, Torre Niza, 10th Floor, Colonia Juárez, Cuauhtémoc, Mexico City, C.P. 06600
Regional Manager For • Tapachula, MX