AI Automation Developer
Are you passionate about the chance to bring your experience to a world‑class company that leads both in content and technology? If yes, we’re looking for you. We support employees and contractors with the digital tools and technology needed to perform their jobs. The team delivers a wide range of services, including collaboration tools such as Microsoft Teams, Office 365, Power Platform, and Microsoft Copilot, as well as employee hardware like laptops and video‑conferencing systems. ETS is focused on becoming the world’s #1 content‑driven AI technology company.
About the Role
- Design, develop, and maintain AI‑powered automation solutions using Microsoft Power Platform tools such as Power Automate, Power Apps, and Copilot Studio.
- Build and deploy intelligent agents using Agentic AI principles, enabling autonomous task execution and decision‑making within enterprise workflows.
- Collaborate with data scientists, solution architects, and business stakeholders to integrate AI models and LLMs into business processes.
- Develop and manage CI / CD pipelines for AI and automation components using Azure DevOps, GitHub Actions, or similar tools.
- Create and maintain reusable components, connectors, and templates to accelerate automation delivery across teams.
- Ensure scalability, security, and compliance of AI automation solutions, leveraging Azure services such as Azure Functions, Logic Apps, and Azure Machine Learning.
- Monitor and optimize performance of deployed AI agents and automation workflows, implementing logging, alerting, and diagnostics using Azure Monitor and Application Insights.
- Stay current with advancements in AI, LLMs, and Power Platform capabilities, and proactively recommend improvements or new use cases.
- Document solution architecture, workflows, and best practices to support knowledge sharing and operational continuity.
- Design and implement end‑to‑end Software Development Life Cycle (SDLC) best practices for AI and automation projects, utilizing Power Platform deployment pipelines to streamline promotion of solutions from development through testing to production.
- Ensure robust change management, version control, and automated deployments to support reliable, scalable, and efficient delivery of Power Platform solutions.
- Leverage deep Microsoft ecosystem knowledge, hold relevant Microsoft certifications (Power Platform, Azure AI), and possess experience in SharePoint, Teams integration, and Microsoft Graph API.
About You
Highly skilled and motivated AI Automation Engineer ready to join our team.Design, develop, and maintain scalable AI‑driven automation pipelines and infrastructure.Work closely with developers, engineers, DevOps, and product teams to streamline the deployment and monitoring of AI and automation solutions.Experience with Agentic AI design patterns, autonomous agents, task orchestration, and memory management within enterprise environments.Familiarity with Azure OpenAI Service and integration of LLMs into business workflows.Knowledge of advanced Power Platform capabilities such as custom connectors, Dataverse, and AI Builder.Experience with orchestration tools like Azure Data Factory, MLflow, or Kubeflow.Exposure to monitoring and observability tools (e.g., Application Insights, Azure Monitor).Understanding of model versioning, drift detection, and automated retraining strategies.Contributions to open‑source projects or internal AI / automation frameworks.What’s in it For You?
Hybrid Work Model : Flexible hybrid environment (2–3 days a week in the office, based on role) delivering a digitally and physically connected experience.Flexibility & Work‑Life Balance : Flex My Way policies help manage personal and professional responsibilities, including work from anywhere for up to 8 weeks per year.Career Development and Growth : Continuous learning and skill development through Grow My Way programming and a skills‑first approach.Competitive Benefits : Flexible vacation, company‑wide Mental Health Days, Headspace app access, retirement savings, tuition reimbursement, incentive programs, and resources for mental, physical, and financial wellbeing.Culture : Inclusion, belonging, flexibility, work‑life balance, and a commitment to values such as customer obsession, competitive spirit, challenging thinking, rapid learning, and teamwork.Social Impact : Opportunities to contribute through pro‑bono consulting projects and ESG initiatives, with two paid volunteer days per year.Real‑World Impact : Supporting justice, truth, and transparency globally, helping institutions uphold the rule of law and maintain unbiased information.About Us
Thomson Reuters informs the way forward by bringing together trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with data, intelligence, and solutions needed for informed decisions, and help institutions seek justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world‑leading provider of trusted journalism and news.
We are powered by 26,000 employees across more than 70 countries, offering flexible work environments and opportunities for professional growth. As a global business, we value diverse perspectives and experiences, seeking qualified employees worldwide, regardless of protected classifications. Thomson Reuters is a proud Equal Employment Opportunity Employer providing a drug‑free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs, in accordance with applicable law. More information on requesting an accommodation is available. Learn more on how to protect yourself from fraudulent job postings. More information about Thomson Reuters can be found on thomsonreuters.com.
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