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Mexico Operations Manager – Consumer Lending (Fintech)

Location : Juárez (Hamburgo area), Mexico City, Mexico

Who We Are

Ibancar is a fast-growing fintech company headquartered in Málaga, Spain, with operations in Spain and Mexico. We specialize in technology-driven consumer lending and loan-as-a-service solutions. Our innovative digital asset-backed lending model is now expanding into automotive and broader consumer credit financing in 2025.

We hire only the best : ambitious, intellectually agile professionals who thrive in high-energy, fast-paced environments. If you want to be part of a high-performance culture that rewards results, we want to meet you.

The Role

We are seeking an experienced Lending Operations Manager to lead our Mexico operations from our Juárez office in Mexico City. You will oversee the entire consumer lending cycle — from underwriting to disbursement, collections, recoveries, and legal — ensuring efficiency, compliance, and alignment with our growth objectives.

Key Responsibilities

• Design, implement, and manage operational processes for the entire loan lifecycle, ensuring they meet strategic and regulatory requirements.
• Build and lead multidisciplinary teams (collections, legal, logistics) to deliver operational excellence.
• Drive the adoption of new technologies to enhance customer experience, streamline lending processes, and optimize collections.
• Monitor KPIs, analyze performance data, and implement continuous improvement initiatives to achieve business plan targets.
• Lead operational projects supporting product expansion and market growth.
• Ensure high-quality customer service and effective debt recovery processes.

Requirements

What We Offer

Ready for the Challenge?

Send your CV to seleccion@ibancar.com with the subject line Operations Manager – Consumer Lending Mexico .