Overview
LM235 : Invoicing Agent at FedEx involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.
Responsibilities
- Researches, resolves and answers customer inquiries on service failures and billing problems applying customer relations policies.
- Issues credits / debits to customer accounts as warranted.
- Maintains management and related departments updated on new, crucial and recurring problems.
- Verifies accuracy of customer invoices and mails them out.
- Keeps accurate, organized and updated records of invoice registers, duties and taxes, airway bills, customer files and all other related paperwork.
- Prepares cash receipts and bank deposits.
- Ensures 100% daily billing (internal FedEx-BSO).
- Generates reports for daily reimbursement to FedEx internal AA and related billing collections.
- Works with ORACLEAR, GCCS applications and other related systems as part of the billing process.
- Performs other related duties as required.
Minimum Qualifications
Minimum Education : High School Degree / Equivalent. Two (2) years of college in Accounting or Business preferred.Minimum Experience : Previous clerical or customer service experience in a service environment. Two (2) years experience in Billing or Accounts Receivable.Minimum Required Skills : Excellent customer service and communications skills (oral and written). Clear and articulate speaking voice. Light typing (35 WPM) and experience operating a CRT. Word-processing and Spreadsheets experience is required. Fluent in English.Application Instructions (Internal Posting)
Si estás interesado en aplicar, por favor sube un solo archivo en formato PDF que contenga los siguientes documentos :
Currículum actualizadoCarta de intenciónImagen del resultado vigente del examen TOEIC, con un puntaje mínimo de 450 puntosNota : La vigencia del examen TOEIC es de 2 años a partir de la fecha de aplicación. Este archivo debe ser cargado en el sistema Workday, en el campo correspondiente al currículum.
Importante : Con fundamento en la política 4-15 de Oportunidad de Carrera del Manual de Gente de LAC, el hecho de que un empleado no facilite la información completa puede dar lugar a que no se lo tenga en cuenta.
Vigencia del boletín : del 19 al 25 de Septiembre de 2025.
Company and Job Details
Seniority level : Entry levelEmployment type : Full-timeJob function : Sales and Business DevelopmentIndustries : Freight and Package TransportationFedEx is widely acknowledged as a world-class company. We are honored to be recognized as a great place to work and a technology innovator.
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