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Junior Psychologist (Intake Specialist – Bilingual : English / Spanish)

Junior Psychologist (Intake Specialist – Bilingual : English / Spanish)

De La Rosa Law, P.A.México, Mexico, Mexico
Hace 5 días
Descripción del trabajo

️ Work Mode : Remote (Home Office) – Applicants in Mexico City may receive a company laptop

Location : México

Job Type : Full-Time (Hourly Pay, Flexible Schedule)

Compensation : Competitive hourly rate + performance-based bonuses

Start Date : Immediate availability preferred

About Us

We are a fast-growing, U.S.-based law firm dedicated to helping undocumented workers in the United States obtain legal pathways to residency. Our mission is to transform lives through ethical, high-quality legal representation.

Our Intake team plays a crucial role in assessing and qualifying prospective clients with empathy, professionalism, and precision.

Position Overview

We are seeking a Junior Psychologist to join our Intake department. This position involves conducting initial interviews with potential clients to determine if they qualify for our legal programs.

You’ll use your psychological insight, empathy, and analytical skills to understand each client’s story, evaluate their situation, and document the information accurately for our legal team. This is a great opportunity for professionals who are passionate about helping others and want to grow within a purpose-driven organization.

Key Responsibilities

  • Conduct structured intake interviews (via phone) with potential clients.
  • Ask detailed and empathetic questions to gather personal and information.
  • Accurately record information and prepare case summaries for review by attorneys.
  • Collaborate with the legal and sales teams to ensure a smooth client handoff.
  • Manage confidential and sensitive information with discretion.
  • Participate in training sessions and team meetings to improve processes and knowledge.

Requirements

  • Bachelor’s degree in Psychology or currently enrolled in a Psychology program (required).
  • Bilingual proficiency in English and Spanish (spoken and written).
  • Excellent communication, listening, and interpersonal skills.
  • Strong empathy and emotional intelligence.
  • No prior experience required — full training will be provided.
  • Analytical and detail-oriented mindset.
  • Reliable internet connection and a quiet, dedicated workspace :

    • A high-quality headset and personal computer (if not based in Mexico City) :

  • Operating System

    • ○    Windows 10 or 11 (64-bit)

  • Processor (CPU)

    • ○    Minimum : Intel Core i5 (8th generation) or AMD Ryzen 5 (3000 series)

    ○    Recommended : Intel Core i7 or Ryzen 7 for smoother multitasking

  • Memory (RAM)

    • ○    Minimum : 8 GB

  • Storage

    • ○    Solid State Drive (SSD) of at least 256 GB

  • Internet Connection

    • ○    Stable high-speed connection

    ○    Recommended : 50 Mbps or higher

  • Headset

    • ○    Noise-cancelling headset with integrated microphone (USB or Bluetooth)

    ○    Examples : Logitech H390, Jabra Evolve 20 / 30, HyperX Cloud II, or similar

  • Workspace Requirements

    • ○    Quiet, private, and well-lit area suitable for client calls

    ○    Ergonomic setup recommended : comfortable chair, desk, and proper posture

    What We Offer

  • Full-time role with flexible hours (based on performance and availability).
  • Hourly pay + performance-based bonuses.
  • Remote work flexibility.
  • For employees in Mexico City : company laptop provided .
  • Paid training and continuous professional development.
  • Supportive, mission-driven team culture.
  • The opportunity to make a real impact helping individuals achieve legal stability and peace of mind.

    • If you're ready to grow your career, earn exceptional income, and help change lives — we’d love to hear from you.

    Apply today and join a company where your ambition meets purpose.

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    Intake Specialist • México, Mexico, Mexico