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Customer Service Coordinator I
Valce Talent SolutionsGuadalajara, Jalisco, MXHace más de 30 días
Tipo de contrato
- Quick Apply
Descripción del trabajoManage the month-end and quarter-end billing and invoicing process for the Follow-up with customers to consume pre-paid Services offerings. Ensure processes are adhered to including follow-up on necessary forms, Assist with managing Services forecasts and determining projects are on track Serve as the primary contact within the Services department to address or Identify, develop, and implement strategies for improving operational efficiency Support Services leadership in process improvements and standardization of 2+ years of experience in professional services, project management Excellent time management and prioritization skills with the ability to manage Excellent customer service and relationship-building skills Strong communication skills and attention to detail Ability to effectively manage multiple stakeholders
We help our clients enhance their talent attraction capacities, especially in technological profiles.
We constantly innovate and actively seek to find the best solutions for clients and professionals. We understand the needs of our customers and aim to be the industry specialists.
We offer consulting services to technology companies in various areas, including IT, software development, cybersecurity, and project management. Our employees are the reason for the company's existence, and their satisfaction translates into that of our customers.
KEY DUTIES
- Schedule and coordinate resources for engagements across the Services
team.
Services organization.
terms, agreements, etc. including work orders and statement of work
documents.
and accurately being reported on. May follow-up with internal resources and
external customers as needed.
direct questions to the appropriate team members.
across the Services organization.
best-in-class Services practices.
BASIC QUALIFICATIONS
coordination, and / or operations
various deadlines
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Customer Service • Guadalajara, Jalisco, MX
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