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Customer Service Specialist (Aplicar en 3 Minutos)...

beBeeCustomerServiceTenochtitlán, MX

Hace 7 días

Descripción del trabajo

Call Center Professional Opportunity

Are you passionate about delivering exceptional customer service? We have a fantastic opportunity for a skilled Call Center Representative to join our team.

This role is perfect for individuals who thrive in fast-paced environments and are committed to providing top-notch support to our clients. As a Call Center Representative, you will be responsible for handling inbound calls with professionalism and customer focus.

Key Responsibilities :

Provide support on various products and services, including credit cards, checking and savings accounts, debit cards, online accounts, and mobile banking.
Inform customers of account status and complete maintenance requests (payments, balance transfers, etc.).
Assist customers with questions, transactions, and escalations, ensuring timely resolution.
Document all interactions in the client's system with accuracy and compliance.

Requirements :

6–9 months of call center experience, preferably in BFSI.

English proficiency : B2+ to C1.

Ability to work a 10-hour shift within hours of operation (6 : 00 AM – 4 : 00 PM).

Strong customer service, problem-solving, and communication skills.

Benefits :

On-site location in Mexico City.

Monday-to-Saturday schedule with one weekday off.

10-hour shifts with regular breaks.

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Customer Service Specialist • Tenochtitlán, MX