Director of Quality

Director of Quality - Mexico

Based in Tijuana, Mexico, we're looking for a Director of Quality to build and lead our regional quality team. This pivotal role will oversee product and process quality for manufacturing and supplier operations in Mexico, ensuring excellence from production to customer delivery.

Key Responsibilities :

• Leadership & Strategy : Lead and expand the Quality team in Mexico (Quality Engineering, Incoming Inspection, and Supplier Quality). Define regional quality strategies, aligning them seamlessly with global operational and product goals. Partner effectively with global leadership and suppliers for consistent quality execution.
• Manufacturing & Operational Quality : Manage day-to-day quality assurance activities in Mexico-based production and refurbishment facilities. Oversee key metrics (yield, DPPM, FPY, etc.), implementing robust inspection criteria, comprehensive test validation, and reliable traceability systems.
• Supplier Quality & Collaboration : Drive supplier audits, qualifications, and continuous improvement initiatives. Lead root cause investigations and implement effective CAPA across component and assembly suppliers. Ensure supplier compliance with regulatory requirements and internal standards through performance reviews.
• Failure Analysis & Continuous Improvement : Oversee robust Early Field Failure Analysis (EFFA) processes within Mexico. Utilize advanced data and analytical tools (e.g., FMEA, DOE, 8D) to drive significant improvements in both product and process quality. Champion and implement Lean Six Sigma principles for variability reduction and enhanced process control.
• Compliance & Systems : Maintain and continuously improve ISO-compliant Quality Management Systems (QMS), leading both internal and external audits. Provide strong support for comprehensive quality documentation, CAPA processes, critical process validations, and change control procedures.

Qualifications :

About the Company : We are a leading global technology company at the forefront of developing innovative solutions that empower individuals to optimize their performance and well-being through 24 / 7 data-driven insights. As we expand our global operations, we are significantly growing our presence in Mexico and seeking a strategic, execution-focused leader to elevate our quality systems across the region.

Why Join Us : This is a unique opportunity to shape the quality strategy of a rapidly evolving global technology company. You will collaborate with world-class engineers, operations professionals, and leaders. You will enjoy competitive compensation and a comprehensive benefits package. Join a mission-driven company dedicated to health, performance, and innovation.

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