Customer Service

DOGAis a growing multinational company with over 60 years of experience in the development of customized projects for various industrial sectors.With a strong focus on R&D, we established ourselves as a key player in the creation of advanced solutions by combining electronic and mechanical engineering.We design and manufacture our own products, which allows the company to maintain full control over quality and innovation.

With a global presence, we have subsidiaries in Italy, the United States, Mexico, Brazil, China, India, Morocco and Japan, and distributes its products to over 70 countries.We are looking for aCustomer Service and Logistics Agent, who will be directly responsible for the purchasing and import processes for materials from international suppliers, from the creation of purchase orders, tracking pick-up at source, and receiving at our site and system.Essential TasksMaintain constant communication, negotiations, and general business relationships with suppliers in the industrial and logistics sectors in Mexico, Europe, and Asia, ensuring their proper performance and working on their development if necessary.Follow up with assigned clients, including the review of their demand / orders, facilitating the necessary documentation for the export of sold materials, and monitoring the invoice entry process for payment.Collaborate with the warehouse / production team to ensure the receipt, supply, and shipment of associated components to assigned clients (inventory tracking).

Profile RequiredBachelor's degree in Logistics, Business, Administration, Engineering, or a similar field.Certification or demonstrable proficiency in advanced Excel with Power BI, Power Query, macros, and / or interactive dashboards.Knowledge of SAP (1-3 years of experience).

Advanced level of both oral and written English.Effective communication, negotiation, data analysis, and problem-solving skills.What We Offer Join a Thriving Company : Work for a rapidly growing and strategically positioned company.

Dynamic Team Environment : Collaborate in active work environment alongside a team of highly qualified and dedicated professionals.

Inclusive Culture : Thrive in an inclusive culture that values diversity, where all individuals, regardless of background, gender, sexual orientation, abilities, or gender identity, feel respected and valued.If you are interested in joining our DOGA team, do not hesitate to apply.We will be happy to talk to you