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Especialista en aplicaciones...

Especialista en aplicaciones...

HCLTechMexico City, Mexico City, MX
Hace 12 días
Descripción del trabajo

HCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2024 totaled $13.7 billion.

The Application Specialist is responsible for supporting the application support of on premises and cloud applications owned by the GTS Financial & Business Applications team. This position serves as a resource supporting processes and implementing improvements. The Application Specialist ensures appropriate controls are in place and integrates data for decision makers and business owners to support IT, Compliance, project, and vendor management activities. The Application Specialist also provides administrative and project support to the team.

Responsibilities :

  • Develop and maintain relationships with key stakeholders and technology staff, including off-shore personnel, to ensure that communication is open and ongoing.
  • Serve as liaison between technical and functional stakeholders and project management teams to keep initiatives moving forward smoothly and in accordance with project plans.
  • Define project scope, project strategy, deliverable priorities, and recommend alternative solutions.
  • Serve as subject matter expert associated with functionality, content, processes, and procedures.
  • Develop implementation plans and ensure transition to ongoing support.
  • Define detailed requirements, analyze business needs, and validate solutions with the internal clients.
  • Coordinate project activities, prepare agendas, document meeting outcomes, and collaborate with team members.
  • Establish, administer, and maintain project and knowledge management processes and tools.
  • Maintain the application SharePoint microsite including regular updates of critical information.

Required :

  • Minimum of 5 years of experience working with Financial & Business applications
  • Experience working with third party vendors to implement SaaS solutions
  • Working "hands-on" knowledge of Software Development Life Cycle and project management methodologies
  • Awareness of security and control standards, frameworks, and best practices (e.g. ISO 27001, NIST)
  • Strong PC skills, including experience using MS Office Products, especially Excel and Project
  • Excellent organization skills, and verbal and written communication skills
  • Bachelor's Degree in Business, Information Technology, Engineering or related field

    • Desired :

  • Minimum 5 years of technology project support experience
  • Understanding of legal, IT compliance, and security with a fair understanding of security risk assessment
  • Understanding of Single Sign-On and Identity Management solutions
  • Intermediate level proficiency with Microsoft Office tools including Word, Excel, and PowerPoint
  • Experience with Microsoft Visio and Project
  • SharePoint experience, including creating and maintaining Team Sites, Project Sites, and Microsoft Teams is a plus
  • Formal project management training or certification
  • Basic SQL query skills
  • Experience working in large enterprises with domestic and international locations
  • Experience working with off-shore or remote development / support teams

    • Work Traits :

  • Demonstrated ability to prioritize and manage multiple tasks simultaneously
  • Ability to work at a fast pace and cope with conflicting deadlines
  • Proven ability to deliver excellent customer service
  • Good analytical and problem solving skills
  • Strong attention to detail
  • Dependable, hardworking, professional, self-starter, able to work well with cross functional teams
  • Ability to perform both project management and business / systems analysis

    • Work Modality : Remote

    We offer :

  • Life insurance.
  • Major Medical Expenses Insurance
  • Minor Medical Expense Insurance.
  • Savings Fund
  • Food vouchers
  • 30 days' Xmas bonus
  • 12 days of vacation in the first year.
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    Especialista En • Mexico City, Mexico City, MX