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Business Analyst - Gestión de Servicios (IT Service Management)...

Business Analyst - Gestión de Servicios (IT Service Management)...

HCLTechPuerto Vallarta, MX
Hace 18 horas
Descripción del trabajo

About the job HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. The primary purpose of this position is to execute Customer Business Integrations for customers agreeing to work with US Foods standard integrations. Review project assigned for potential gaps and / or missing requirements necessary to fulfill the business request

  • Notify appropriate teams internally as needed based on specific project needs
  • Documents project extracts, company, and contact records.
  • Document completed projects in application and distribute material to customers, internal departments, sales training, update applications / systems required
  • Development and user test customer business integrations credentials, formats, data flow for production and successful delivery to the end user.
  • Thorough testing and documentation and notifications to those who need it
  • Obtaining Signatures on Legal Documents, Distribution of Documents and Storing in a designated repository.
  • Management, Team Members, Sales (Various Levels), Operations, IT Development, and IT Support

Education / Training : B.2+ years’ experience as a Business Analyst.

  • Prior experience in gathering detailed business requirements, interpreting Customer business needs, and translating needs into operational business requirements.
  • Prior experience in eCommerce / eBusiness environment (Such as EDI, B2B eCommerce, Supply Chain, other electronic integrations) Preferred
  • Excellent Excel Advanced Preferred
  • Strong Knowledge and general understanding of IT / Technical Concepts
  • General knowledge of various file types such as EDI ANSI X12, XML, cXML, Flat Files etc.
  • General Knowledge of Data warehouse, IBM, Sterling Integrator, EDI Translation Tools, CoreFtp / FileZilla.
  • Major Medical Expenses Insurance
  • ~ Minor Medical Expense Insurance

    ~ Additionally, we provide continuous training and development opportunities to help our employees achieve their professional goals.

    We need Fluent English

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    Servicio • Puerto Vallarta, MX