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Solutions Specialist (Solo Quedan 15h)...
beBeeCustomerTenochtitlán, MXHace 2 días
Descripción del trabajoCollect payments from delinquent borrowers using inbound and outbound calls Identify and resolve borrower issues in a timely manner Work with customers to find creative solutions to get their accounts up to date Follow up with customers regularly to ensure account balances are current
Job Title
A Customer Service Representative is needed to contact borrowers with delinquent accounts, collect past due payments, and provide payment solutions to cure borrower's delinquency.
- Make outbound / inbound calls with delinquent borrowers
- Find solutions to bring loans to a current status
- Process payments for borrowers with past due payments
The ideal candidate will have 1-2 years of experience in credit and collections, knowledge of sales, negotiation, and persuasion tools, excellent communication skills, prior call center experience, proficiency in Microsoft Office applications, self-motivation, goal-oriented, team player, professional demeanor, and bilingual Spanish / English skills.
Key Responsibilities :
About the Role
This role includes additional responsibilities as assigned by one's supervisor or other managers related to the position / department.
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Solo 15H Specialist • Tenochtitlán, MX