Strategic Account Executive, Latam Market - Mexico City

Overview

Aircall is the world's leading integrated customer communications and intelligence platform for growing businesses.

Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools.

With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences.

With a global team of 600+ across nine offices, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.

How We Work at Aircall :

Aircall believes in customer obsession, continuous learning, and delivering extraordinary outcomes.

We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision.

If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you\'ll fit right in.

About the Role

We are seeking a gifted and talented Strategic Account Executive to join our Mexico City office.

This role involves engaging qualified strategic prospects, demoing the Aircall solution, providing technical assistance, successfully navigating a proof of concept and negotiating contracts.

It is a fast-paced role that fits high energy and smart sales people.

Key Responsibilities

• Leverage exceptional prospecting skills to build a pipeline and find new business;
• Guide SMB / Mid-Market prospects through our sales cycle from qualified to closing, while documenting all customer interactions (calls, emails, demos) in Salesforce;
• Use a consultative selling approach to uncover pain points and educate prospects about Aircall's value through conversational discovery calls & tailored demos;
• Work closely with other teams (Sales Development, Onboarding, Customer Success, Solutions Engineering, Support) to drive opportunities across the finish line;
• Accurately forecast new revenue each week, month, and quarter, crush your quota and deliver revenue;

Represent Aircall with integrity and professionalism at all times in all written and oral communications.

Qualifications

You're resourceful and scrappy : you will figure out what you need quickly to get the job done and get the deal across the finish line.

You don't wait for answers to come to you, you go out and find answers.

A desire to grow within the AE role for 2-3 years minimum.

This is a long-term role with plenty of room for individual development (and significant earning potential!).

We know that success comes from clever work and deserves recognition and reward.

We value people who are bold, ambitious, collaborative and customer-centric.

We are a global community growing together.

If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!

Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents.

We\'ll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.

Why join us?

Key moment to join Aircall in terms of growth and opportunities

Our people matter, work-life balance is important at Aircall

Fast-learning environment, entrepreneurial and strong team spirit

45+ Nationalities : cosmopolite & multi-cultural mindset

Competitive salary package & benefits

DE&I Statement :

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all.

We're working to create a place filled with diverse people who can enrich and learn from one another.

We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We are strongly committed to hiring a diverse and multicultural team and we encourage applications from traditionally underrepresented backgrounds.

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