Technical Product Manager

Overview

Regional Talent Acquisition Advisor | Expertise in Cross-Functional Recruitment | HR Professional | Result-Driven

Technical Product Manager – Mexico DF, Mexico If you are interested in joining a globally diverse organization where our high impact contributions are recognized and celebrated both by our customers and our leadership, allowing each of us to thrive, then it is time to join Western Union as a Technical Product Manager.

Western Union powers your pursuit. In this role, you'll be responsible for leading new platform development initiatives by defining the initial business requirements, establishing comprehensive service design, and implementing a robust customer-oriented architecture. A key aspect of this position involves executing rapidly minimum viable products.

Role Responsibilities

• Build partnerships by defining integration requirements to maximize customer value and satisfaction, reliability, and cost efficiency.
• Support seamless back-end integrations and front-end configurations of third-party solutions to deliver services such as Correspondent Banking, Bill Payments, Mobile Top-Ups, and Lending.
• Document workflows and service level agreements (SLAs) to strengthen partnership management processes.
• Manage sprint delivery cycles and coordinate quality assurance activities.
• Manage technical documentation for regulatory approvals.
• Oversee budget and ensure achievement of financial objectives.

Role Requirements

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms. Locations-specific benefits may be shared during the interview process or in an offer of employment. Western Union values in-person collaboration, learning, and ideation to support the execution of enterprise objectives and to help us achieve our strategic goals.

Our Hybrid Work Model categorizes each role as Hybrid, defined as a flexible working arrangement that enables employees to divide time between working from home and an office location. The expectation is to work from the office a minimum of three days a week.

We are committed to diversity and an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation for applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date 10-31-2025. This posting will be promptly updated if the deadline is extended or the role is filled.

Western Union values in-person collaboration and learning to drive enterprise objectives and enable our strategic goals. By connecting with peers, we problem-solve and innovate to help our customers prosper and our employees grow.

Learn more about our purpose and people at https : / / careers.westernunion.com / .

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