Customer Service Advocate

Job OverviewWe are seeking a highly skilled and dedicated individual to join our team as a Junior Customer Support Analyst.

This role involves providing exceptional customer service through various communication channels, resolving customer inquiries in a timely and professional manner, and collaborating with internal departments to meet customer needs.Key Responsibilities : Communicate with customers via phone, email, and chatProvide knowledgeable answers to product, pricing, and availability questionsCollaborate with internal departments to meet customer needsData entry in various platformsRequired Skills and QualificationsTo be successful in this role, you will need to possess excellent phone etiquette, verbal, written, and interpersonal skills.

You should also have the ability to multitask, organize, and prioritize work effectively.

A minimum of 1 year of relevant work experience is required, and advanced English is necessary for effective communication.What We OfferFantastic benefits, including food vouchers and private health insuranceFully paid training, earning 100% of salary from day oneStable schedules, Monday to FridayTwo days off per weekAnnual salary increase based on performance