Work actively with team members to analyze and resolve application issuesOne of the following Structured or object-oriented programming languages : JavaExperience with SQLExperience on Linux and Unix. Experience with the message queue process KafkaIdentify defects, discrepancies, and trends through code debugging or log analysisManage incidents and effectively communicate with users, application owners, and senior stakeholders across all areasImprove application stability and performance by observing patterns, recurring failures, and / or issues, and advise application owners on permanent fixes accordinglyAdopt various tools developed by the AppBank Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.Identify alerts / processes that can be automated, and then work with the AppBank Engineering team to automate themChallenge existing application setup, processing, and suggest different ways to solve the problem or improve stabilityMINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS : Bachelor’s degree (U.S. or equivalent) and software development experienceGood communication skills with the ability to articulate the technical and functional aspects of a development / production problem to help drive solutions with App Dev teams and senior stakeholders.
Java Support Engineer • Mexico, MX