Job Details
Key Responsibilities :
- Communicate with customers via phone, email and chat to address their queries and resolve any issues in a timely manner.
- Provide accurate and concise information about our products, pricing, and availability to ensure customer satisfaction.
- Collaborate with internal departments to fulfill customer needs and exceed expectations.
- Maintain accurate records of customer interactions in various platforms.
Requirements
We are seeking candidates with the following qualifications :
A minimum of 1-3 years' relevant work experience in customer-facing roles.Excellent communication, interpersonal, and problem-solving skills to effectively handle customer inquiries.The ability to prioritize tasks, manage multiple projects simultaneously, and maintain attention to detail.We offer a dynamic and supportive work environment that fosters growth and development. If you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply.