Senior Pricing Analyst

Alorica is a leading provider of customer experience solutions, helping the world’s most respected brands deliver exceptional customer service. With operations in over 16 countries and a global workforce of more than 100,000 employees, we specialize in creating personalized interactions across voice, chat, social media, and other digital channels.

At Alorica, we’re driven by a passion for people—both our clients and our employees. Our mission is simple : to make lives better—one interaction at a time. We offer a dynamic, inclusive, and supportive work environment where growth and development are encouraged, and where every voice matters.

Whether you're looking to start your career or take the next big step, Alorica offers opportunities to learn, grow, and thrive while making a meaningful impact.

Summary

Perform difficult professional level-work supporting all phases of the business development life cycle including modeling, forecasting, financial results reporting and variance analysis, detailed profitability analysis and ad hoc financial reporting. Design complex financial models in consideration of client requirements and budget, cost estimates and competitor pricing strategies.

Key responsibilities

• Review Requests for Proposals (RFPs) and all other bid requests from existing and new clients.
• Prepare client pricing models and pricing analysis scenarios.
• Identify and develop questions to support sales and client solutions in developing pricing solutions. Summarize and communicate pricing proposals.
• Complete all client provided templates and documents required to submit approved pricing.
• Analyze projected revenue and profitability from financial model versus actual.
• Track costs through client cost databases; incorporate trends into pricing model. Provide analysis of client cost structure.
• Perform other duties as assigned by management.

Requirements