▷ (Solo Quedan 15h) • •Customer Experience Ambassador • •...

Customer Service Executive Role

We're seeking a highly skilled Customer Service Representative who wants to learn and grow. This is an exciting opportunity to join our team and contribute to our success.

The ideal candidate will have excellent phone etiquette, verbal, written, and interpersonal skills. They should be able to multitask, organize, and prioritize work effectively.

Key responsibilities include communicating with customers via phone, email, and chat, providing informed answers about products, pricing, and availability, collaborating with internal departments to meet customer needs, and data entry across various platforms.

To succeed in this role, you'll need 1-3 years' experience in relevant roles and a passion for delivering exceptional customer service. You'll be working in a dynamic environment where no two days are the same.

• Communicate Effectively : Engage with customers via multiple channels, including phone, email, and chat.
• Provide Product Knowledge : Answer questions about products, pricing, and availability confidently and accurately.
• Collaborate Internally : Work closely with internal departments to meet customer needs and resolve issues efficiently.
• Data Entry : Accurately enter data across various platforms to maintain accurate records.

This is a fantastic opportunity to grow your career and develop new skills in a supportive and collaborative environment. We offer a range of benefits, including opportunities for training and development, to help you succeed in your role.

If you're looking for a challenging and rewarding role that allows you to make a real difference to our customers, we'd love to hear from you. Please submit your application today!