Sales Customer Representative

We're seeking a motivated and goal-driven individual to join our team as a Sales Call Center Representative . In this role, you'll be the voice of our company, connecting with both current and potential customers over the phone to promote our products and services, close sales, and build lasting relationships.

Success in this position requires excellent communication skills, a persuasive and confident approach, and the ability to thrive in a fast-paced, performance-driven environment.

Sales Call Center Representative Responsibilities

Handle inbound calls from interested customers and convert inquiries into sales

Follow a structured sales script while personalizing conversations to meet client needs

Clearly explain product features and benefits to customers

Overcome objections and close sales consistently

Identify upsell and cross-sell opportunities to maximize customer value

Meet or exceed daily, weekly, and monthly sales goals

Document customer interactions and sales outcomes in CRM software

Participate in regular sales training and team meetings to improve techniques and performance

Maintain a positive and professional attitude with every call

Sales Call Center Representative Requirements

Previous experience in a sales or call center role preferred

Strong English skills

High school diploma or GED required; college degree a plus

Strong sales instincts and a results-oriented mindset

Exceptional communication and persuasion skills

Confidence in overcoming objections and closing sales

Familiarity with CRM software and Microsoft Office Suite

Fast and accurate typing skills

Ability to multitask and stay organized under pressure