Talent.com
Personal Assistant / Reservations Manager
Personal Assistant / Reservations ManagerMonumental CLS • Mexico, Mexico
Personal Assistant / Reservations Manager

Personal Assistant / Reservations Manager

Monumental CLS • Mexico, Mexico
Hace 2 días
Descripción del trabajo

Position Title : Admin Assistant / Reservations Manager

Company : Monumental CLS

Job Location : Mexico (Remote)

Type : Full-Time

Date : Jan 26th, 2026

About Us

Monumental CLS is a high-end chauffeured transportation service catering to executives, VIPs, embassies, and private aviation clients. Founded in 2006, we've built a reputation for precision, discretion, and seamless logistics.

We are a small but effective team, and while we've been in business for nearly two decades, we still have a growth mindset. The last three years have been our most successful, and we're expanding at a healthy, sustainable pace.

Our culture is built on mutual respect, honesty, and professionalism. We don't micromanage — we trust our team members to take ownership of their work and act responsibly. In return, we offer a supportive environment where you can work independently, grow your skills, and be treated with kindness and respect.

The pace of work varies with volume — some days are fast and demanding, others are quieter. We keep expectations reasonable and value team members who stay productive, adaptable, and positive regardless of the pace.

If you're looking for a team that treats you like a professional, values integrity, and wants you to succeed long-term, you'll fit right in.

The Opportunity

We are seeking a detail-oriented Admin Assistant / Reservations Manager to join our growing team. You will be responsible for managing reservations and dispatch, coordinating with clients and chauffeurs, and supporting the team with administrative tasks and special projects.

This is a long-term opportunity for someone who values stability, takes pride in accuracy, and wants to grow with a company — not a short-term gig. If you have strong people skills, thrive in a service-driven environment, and want to be part of a close-knit team, we want to hear from you.

Key Responsibilities

  • Process and manage reservations with precision — every detail matters
  • Coordinate dispatch and communicate with chauffeurs in real-time
  • Serve as a point of contact for clients, providing exceptional customer service
  • Handle sensitive client information with absolute discretion and confidentiality
  • Complete administrative tasks and projects assigned by management
  • Support sales efforts when needed, including follow-ups and client outreach
  • Help improve internal processes and documentation
  • Learn new skills and take on additional responsibilities as the business grows

Schedule

  • Core hours : Approximately 4 : 00 PM – 11 : 00 PM (Eastern Time), give or take 1–2 hours. Schedule subject to adjustment based on business needs.
  • Must be flexible to work extended hours or weekends occasionally to support major events or high-demand periods.
  • What We're Looking For

  • Exceptional attention to detail — you catch mistakes others miss
  • Strong customer service and communication skills
  • Reliable, punctual, and committed to long-term employment
  • Comfortable handling confidential and sensitive information
  • Adaptable and willing to take on varied tasks — reservations, admin, projects, sales support
  • Team player who takes direction well and works independently when needed
  • Tech-comfortable — able to learn scheduling, CRM, and dispatch tools quickly
  • Must-Haves

  • Minimum 10 years of professional employment experience
  • Minimum 5 years of customer service experience
  • Fluent English (written and verbal)
  • Reliable high-speed internet with a backup internet solution (mobile hotspot, secondary provider, etc.)
  • A late-model computer and noise-cancelling headphones (Jabra or equivalent quality)
  • A dedicated, quiet home workspace — you must work from the same location daily. No cafés, cyber cafés, co-working spaces, or changing locations.
  • Availability to work the evening schedule outlined above
  • Flexibility for occasional extended hours or weekend coverage
  • Willingness to undergo a background check and drug test in accordance with local law
  • A genuine desire for stable, long-term employment
  • Nice-to-Haves

  • Experience in hospitality, transportation, travel, or a similar service-based industry
  • Previous experience in reservations, dispatch, or customer-facing roles
  • Experience working in a small business environment
  • Why Join Us?

  • Fully remote — work from home
  • Stable, long-term position with a growing company
  • Opportunity to learn new skills and grow your responsibilities over time
  • Be part of a high-trust, professional team where your work directly impacts the business
  • Variety in your work — no two days are exactly the same
  • Screening Questions

  • What is your level of proficiency in English? (Ideal : Native or bilingual)
  • Are you willing to undergo a background check, in accordance with local law / regulations? (Ideal : Yes)
  • Do you have at least 10 years of professional employment experience? (Ideal : Yes)
  • Do you have at least 5 years of customer service experience? (Ideal : Yes)
  • Are you willing to take a drug test, in accordance with local law / regulations? (Ideal : Yes)
  • Do you have experience in hospitality, transportation, or a similar service-based industry? (Ideal : Yes)
  • Are you available to work a schedule of approximately 4 PM – 11 PM Eastern Time? (Ideal : Yes)
  • Are you flexible to work extended hours or weekends occasionally for major events? (Ideal : Yes)
  • Are you comfortable handling administrative tasks, projects, and occasional sales support in addition to reservations? (Ideal : Yes)
  • Do you have reliable high-speed internet with a backup solution? (Ideal : Yes)
  • Do you have a dedicated home workspace where you will work from daily? (Ideal : Yes)
  • Do you own noise-cancelling headphones (Jabra or equivalent)? (Ideal : Yes)
  • Are you looking for long-term, stable employment (not a short-term gig)? (Ideal : Yes)
  • Would you be willing to share a video introduction of yourself if asked? (Ideal : Yes)
  • Crear una alerta de empleo para esta búsqueda

    Personal Assistant Reservations Manager • Mexico, Mexico

    Ofertas similares
    Account Manager – Employee Benefits

    Account Manager – Employee Benefits

    Remoto Workforce • Mexico, Mexico
    We’re Hiring : Account Manager – Employee Benefits.We’re looking for an experienced.Account Manager – Employee Benefits.This role is ideal for someone confident in explaining employee benefits to.HR...Mostrar más
    Última actualización: hace 12 días • Oferta promocionada
    Case Manager

    Case Manager

    Careers at Scale Up Staffing • Mexico, Mexico
    We are looking for someone who has at least 1 year of experience working as a Personal Injury legal assistant who would like to work for a U. We have multiple positions available for immediate hire....Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Lead Manager — Real Estate Investing (Inside Sales)

    Lead Manager — Real Estate Investing (Inside Sales)

    SP Acquisitions And Management • Mexico, Mexico
    We’re a fast-moving Real Estate Solution Firm - buying, renovating, and selling real estate across Nebraska and Iowa.We are looking for a lead manager (Sales Associate) to join our team.The team is...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    服务经理

    服务经理

    Zoomlion • México, Mexico, Mexico
    Responsible for the service satisfaction of dealers in the country, the local accessories supply rate, accessories sales targets. .Responsible for planning, organizing and implementing the service c...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Customer Service Support Manager

    Customer Service Support Manager

    Adlecta • Mexico, Mexico
    As part of our ongoing commitment to excellence and global talent solutions, .Business Process Outsourcing (BPO) services to support companies worldwide in building high-performing teams.We special...Mostrar más
    Última actualización: hace 14 días • Oferta promocionada
    Assistant Manager Finance

    Assistant Manager Finance

    POP MART • México, Mexico, Mexico
    Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive ente...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Senior Sales Manager

    Senior Sales Manager

    Flospitality • Mexico, Mexico
    Flospitality offers tailor-made sales and communications for unique Hotels and DMCs, with offices in the USA, Brazil, UK, Austria, Switzerland, and Germany. Since our launch ten years ago, we have c...Mostrar más
    Última actualización: hace 13 días • Oferta promocionada
    Virtual Assistant Utilities Coordinator

    Virtual Assistant Utilities Coordinator

    Ai Brokers • Mexico, Mexico
    We are hiring a full-time remote.This role requires extreme organization, clear written communication, strong problem-solving skills, and the ability to work independently without micro-management....Mostrar más
    Última actualización: hace 5 días • Oferta promocionada
    Personal Executive Assistant (with short-term rental experience)

    Personal Executive Assistant (with short-term rental experience)

    RemoteVA • Mexico
    Teletrabajo
    Personal Executive Assistant (with short-term rental experience).We are looking for a highly organized and proactive Personal Executive Assistant with hands‑on experience managing or supporting sho...Mostrar más
    Última actualización: hace 15 días • Oferta promocionada
    Presales Manager (Spanish speaking)

    Presales Manager (Spanish speaking)

    GMS • Mexico, Mexico
    In this role, you will collaborate closely with the sales team to drive new customer acquisition and expand opportunities with existing clients, ultimately boosting sales and revenue for the compan...Mostrar más
    Última actualización: hace 2 días • Oferta promocionada
    Event Sales Manager

    Event Sales Manager

    REDLEO SOFTWARE INC. • Mexico, Mexico
    Title : Specialist, Sales & Events Hotel Operations Manager.Job Posting Title : Specialist, Sales & Events Systems.Sales & Events Operations colleagues. EXPERIENCE AND QUALIFICATIONS : .Experience Requi...Mostrar más
    Última actualización: hace 5 días • Oferta promocionada
    Client Email Campaign Manager & Strategist

    Client Email Campaign Manager & Strategist

    Partner Propel • Mexico, Mexico
    Client Email Campaign Manager & Strategist.Location : Remote, US Eastern business hours.Take full ownership of client-facing outbound email and LinkedIn campaign strategy development, execution, and...Mostrar más
    Última actualización: hace 3 horas • Oferta promocionada • Nueva oferta
    Insurance Fleet Specialist Aftersales

    Insurance Fleet Specialist Aftersales

    Changan Mexico • México, Mexico, Mexico
    Changan Automobile is one of China’s leading automotive groups with over 44 years of experience and a global presence of 21 manufacturing bases and 76 plants. Our portfolio includes innovative brand...Mostrar más
    Última actualización: hace 14 días • Oferta promocionada
    Customer Success Manager (Healthcare & SaaS)

    Customer Success Manager (Healthcare & SaaS)

    Remoto Workforce • Mexico, Mexico
    We’re Hiring : Customer Success Manager (Healthcare & SaaS).Full-Time | Core availability : 9 : 00 AM – 6 : 00 PM CST.This is a high-impact role with a clear path into. You’ll work closely with leadership...Mostrar más
    Última actualización: hace 5 días • Oferta promocionada
    Customer Success Manager

    Customer Success Manager

    MaxSystems | HVAC Marketing Agency • Mexico, Mexico
    Industry : HVAC | Advertising | Marketing.We’re a fast-growing HVAC company helping HVAC business owners scale using modern marketing, automation, and AI-driven systems. As we expand, we’re hiring a ...Mostrar más
    Última actualización: hace 21 horas • Oferta promocionada • Nueva oferta
    VP Client Experience

    VP Client Experience

    Koti Wellness • Mexico, Mexico
    The role acts as a partner to founders and is responsible for owning the end-to-end.Koti's social wellness mission.Assistant General Managers, and creates. Lomas de Chapultepec locations, with respo...Mostrar más
    Última actualización: hace 11 días • Oferta promocionada
    Customer Success Manager

    Customer Success Manager

    Latin Remote Workers • Mexico, Mexico
    Customer Success Manager / Passport Global.Please watch this 2-minute video first : .KudATn835JPcfsp5O1cKOh9TnZ2KvEy2pb4VEc / edit?usp=sharing. Full time / 8 hours per day / Remote.USD $1,500–$2,000 per...Mostrar más
    Última actualización: hace 2 días • Oferta promocionada
    Operations Specialist – Live Delivery & City Operations (Remote)

    Operations Specialist – Live Delivery & City Operations (Remote)

    Club Feast • Mexico, Mexico
    Operations Specialist – Live Delivery & City Operations (Remote).Operate the real-time delivery engine of a national corporate catering company. Club Feast is a national corporate catering platform ...Mostrar más
    Última actualización: hace 5 días • Oferta promocionada