Radio Frequency Optimization Engineer (Relocation To Spain) (México)

Radio Frequency Optimization Engineer (Relocation to Spain)

Reporting to the customer's management team, this role focuses on optimising multivendor 2G, 3G, 4G, and 5G sites to meet defined network quality targets, while also reducing optimisation-related costs on the customer's network.

The position is responsible for initiating and delivering quality and performance programmes or activities aimed at continually enhancing the end-customer experience.

Main activities and tasks :

• Produce radio optimisation plans to achieve quality targets for area of ownership
• Undertake pro-active radio network investigations & support wide-area projects
• Responsible for the management of radio capacity within area of ownership, escalating where required for additional requirement or demand.
• Co-ordination with other teams and departments to manage the timely delivery of data-build against objectives
• Develop mitigation plans against identified risks and issues re coverage and performance
• Provide regular communication and reporting to the customer's management on work stream progress, risks and issues.
• Initiate and manage drive test requests, but look at reducing this activity, then analysing and delivery of recommendations or requirements.
• Support key business objectives and programmes, and transmission product capability testing and release.
• Work closely with end customer to ensure high quality customer experience against multi-operator contractual commitments.
• Support Corporate and Business Accounts teams in bid support and ongoing experience.
• Take ownership and drive to resolution customer complaints, internal and VIP escalations.

Including analysis of complex data, network traces, cross functional working.

Required, Experience, Education & Trainings :

What We Offer :

Relocation to Spain is required for this position. While the role allows remote work, you would need to be based in Spain.

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