Overview
At Varicent, we’re transforming the Sales Performance Management (SPM) market with cutting-edge SaaS solutions. Our platform enables revenue leaders to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent is recognized in industry reports and serves a diverse range of global clients.
Join Varicent as a Cloud Operations Engineer II. You will support and scale our cloud infrastructure for global clients using our Incentive Compensation Management (ICM) SaaS platform. You’ll work with Cloud Engineers, Support, Dev, and QA teams to deploy new features, manage incidents, and drive performance at scale. The role blends automation, hands-on cloud work, and problem-solving in a fast-moving, global team. AWS experience is highly preferred.
The Team
You’ll be part of a tight-knit, high-performing CloudOps team that thrives on collaboration, ownership, and continuous improvement. We move fast, solve big problems, and support each other along the way.
What You Bring
- 2+ years in a CloudOps / DevOps role
- Strong experience with AWS (Azure / IBM Cloud a plus)
- Scripting / automation skills (Python, Bash, etc.)
- Hands-on with CI / CD pipelines, containerization (Docker / K8s), Linux / Windows servers
- Knowledge of monitoring, logging, DNS, VPN, databases (SQL)
- Experience managing production incidents and supporting client-facing systems
- Excellent communicator, team player, and fast learner
- Advanced English is required
What You’ll Do
Manage and improve cloud infrastructure and servicesAutomate operations to improve reliability and scaleSupport deployments, releases, and service enhancementsLead incident response and root cause analysisCollaborate globally and adjust to rotating coverage schedulesImportant
Remote role – Mexico onlyResume must be in EnglishAdvanced English requiredIn The Short Term (1-3 Months) You Will
Complete training on our tech stack and join a squad of cloud engineers to support, optimize and improve our production environments.Learn our service observability and application performance monitoring stack.Learn our customer-focused service requests workflows and technologies.In The Medium Term (4-6 Months) You Will
Master our customer-focused service requests workflows to resolution.Continually monitor and tune application infrastructure to assure optimal performance, availability, and utilization of resources.Work with application teams to automate application configuration changes, setup, and deployment.IN THE LONG TERM (7 MONTHS & BEYOND) YOU WILL
Be the subject matter expert in our core support service request workflows, document and implement enhancement ideas where applicable.Be the subject matter expert for the new features you've built or enhancements you've implemented and propagate your knowledge throughout the team.Participate in technical discussions and design for new projects.Proactively identify opportunities for process change in the team, and work with stakeholders to improve operations workflows.Join cloud ops projects working with other technical teams to deliver continuous improvements across our infrastructure and cloud services offerings.Note
Candidates selected for this position will be hired by Varicent’s designated professional employer organization. Your employment may be transferred to a local Varicent entity in the future. In such an event, Varicent may recognize your seniority and provide you with comparable role, responsibilities and benefits.This position is fully remote. We embrace a results-driven work culture, focusing on performance and collaboration over location. You’ll have the opportunity to build a work-life balance that suits you while staying connected with a diverse, global team.Benefits
Market Leading Compensation PackageWellness Programs to Support Health and WellbeingWorking with the latest tools and technologies in a fast-paced environmentRemote Work FlexibilityComprehensive Employee Insurance Coverage : Medical, Dental, Vision, Life InsuranceAnnual Time Off : Time off is provided in accordance with applicable legislative requirementsGlobal Connected Culture : Hubs in Romania, UK, US, CanadaDynamic Work Culture : Thrive in our innovative and multicultural environmentGrow with Us : Continuous development opportunitiesLearn More About Varicent
Varicent BlogVaricent Careers BlogVaricent LinkedIn PageVaricent X PageVaricent Instagram PageVaricent Facebook PageVaricent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation during the recruitment process, please email accommodations@varicent.com
Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
Information TechnologyIndustries
Software Development#J-18808-Ljbffr