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Cloud Infrastructure Engineer – Remote (Mexico Only)

Cloud Infrastructure Engineer – Remote (Mexico Only)

VaricentCiudad de México, Ciudad de México, Mexico
Hace 19 días
Tipo de contrato
  • Teletrabajo
Descripción del trabajo

Overview

At Varicent, we’re transforming the Sales Performance Management (SPM) market with cutting-edge SaaS solutions. Our platform enables revenue leaders to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent is recognized in industry reports and serves a diverse range of global clients.

Join Varicent as a Cloud Operations Engineer II. You will support and scale our cloud infrastructure for global clients using our Incentive Compensation Management (ICM) SaaS platform. You’ll work with Cloud Engineers, Support, Dev, and QA teams to deploy new features, manage incidents, and drive performance at scale. The role blends automation, hands-on cloud work, and problem-solving in a fast-moving, global team. AWS experience is highly preferred.

The Team

You’ll be part of a tight-knit, high-performing CloudOps team that thrives on collaboration, ownership, and continuous improvement. We move fast, solve big problems, and support each other along the way.

What You Bring

  • 2+ years in a CloudOps / DevOps role
  • Strong experience with AWS (Azure / IBM Cloud a plus)
  • Scripting / automation skills (Python, Bash, etc.)
  • Hands-on with CI / CD pipelines, containerization (Docker / K8s), Linux / Windows servers
  • Knowledge of monitoring, logging, DNS, VPN, databases (SQL)
  • Experience managing production incidents and supporting client-facing systems
  • Excellent communicator, team player, and fast learner
  • Advanced English is required

What You’ll Do

  • Manage and improve cloud infrastructure and services
  • Automate operations to improve reliability and scale
  • Support deployments, releases, and service enhancements
  • Lead incident response and root cause analysis
  • Collaborate globally and adjust to rotating coverage schedules
  • Important

  • Remote role – Mexico only
  • Resume must be in English
  • Advanced English required
  • In The Short Term (1-3 Months) You Will

  • Complete training on our tech stack and join a squad of cloud engineers to support, optimize and improve our production environments.
  • Learn our service observability and application performance monitoring stack.
  • Learn our customer-focused service requests workflows and technologies.
  • In The Medium Term (4-6 Months) You Will

  • Master our customer-focused service requests workflows to resolution.
  • Continually monitor and tune application infrastructure to assure optimal performance, availability, and utilization of resources.
  • Work with application teams to automate application configuration changes, setup, and deployment.
  • IN THE LONG TERM (7 MONTHS & BEYOND) YOU WILL

  • Be the subject matter expert in our core support service request workflows, document and implement enhancement ideas where applicable.
  • Be the subject matter expert for the new features you've built or enhancements you've implemented and propagate your knowledge throughout the team.
  • Participate in technical discussions and design for new projects.
  • Proactively identify opportunities for process change in the team, and work with stakeholders to improve operations workflows.
  • Join cloud ops projects working with other technical teams to deliver continuous improvements across our infrastructure and cloud services offerings.
  • Note

  • Candidates selected for this position will be hired by Varicent’s designated professional employer organization. Your employment may be transferred to a local Varicent entity in the future. In such an event, Varicent may recognize your seniority and provide you with comparable role, responsibilities and benefits.
  • This position is fully remote. We embrace a results-driven work culture, focusing on performance and collaboration over location. You’ll have the opportunity to build a work-life balance that suits you while staying connected with a diverse, global team.
  • Benefits

  • Market Leading Compensation Package
  • Wellness Programs to Support Health and Wellbeing
  • Working with the latest tools and technologies in a fast-paced environment
  • Remote Work Flexibility
  • Comprehensive Employee Insurance Coverage : Medical, Dental, Vision, Life Insurance
  • Annual Time Off : Time off is provided in accordance with applicable legislative requirements
  • Global Connected Culture : Hubs in Romania, UK, US, Canada
  • Dynamic Work Culture : Thrive in our innovative and multicultural environment
  • Grow with Us : Continuous development opportunities
  • Learn More About Varicent

  • Varicent Blog
  • Varicent Careers Blog
  • Varicent LinkedIn Page
  • Varicent X Page
  • Varicent Instagram Page
  • Varicent Facebook Page
  • Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation during the recruitment process, please email accommodations@varicent.com

    Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Information Technology
  • Industries

  • Software Development
  • #J-18808-Ljbffr

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