Director, Technical Program Management

Job Summary

The Director, Technical Program Management will be based in Aguascalientes, MX reporting to the Sr Director, Program Management.

What a typical day looks like :

• Manage customer relationship on a Global basis and will act as the first escalation point globally for the assigned product programs, projects and operational performance issues.
• Ensure collaborative cross-functional teamwork to effectively initiate, plan, execute, monitor and control all phases of the customer programs from RFQ through development, NPI, and ramp to stable production.
• Ensure effective two-way communications between Customer and Flex design & manufacturing sites.
• Provide the necessary leadership and support to site Program & Project Managers (design, NPI, lead etc) to ensure programs are executed to plans and customer issues are handled properly.
• Together with Global Account Manager, drive account strategy for future business growth and continuous improvement in account financial performance.
• Participate in quarterly business reviews with the customer Ensure all programs and project teams adhere to the Flex Product Life Cycle Process (FPLC) process.
• Be responsive to customer requests and ensure high Customer Satisfaction.
• Ensure effective and timely corrective action of any performance and customer service related issues.

The experience we are looking to add to our team :

What you’ll receive for the great work you provide :

XS65

Job Category

Design, Process & Technology Engineering

Required Skills : Optional Skills :

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on : age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE : this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).