[Solo Quedan 15h] Front Desk Manager...

We are looking for a Front Desk Manager to oversee front-of-house operations and deliver exceptional guest experiences. This role is key to ensuring smooth reception processes, maintaining brand standards, and leading a high-performing team.

Responsibilities

• Supervise and coordinate the Front Desk and Bellboy teams.
• Ensure smooth operations for arrivals, departures, reservations, and guest services.
• Collaborate closely with Housekeeping, Maintenance, and Laundry to ensure flawless operations.
• Monitor guest feedback and audits, implementing action plans to continually improve satisfaction.
• Manage departmental budgets, schedules, and KPIs.
• Lead, train, and motivate the team to maintain the highest levels of service.

Requirements