Ecommerce Manager (TikTok Shop)

Position : E-Commerce Manager (TikTok Shop Operations) Location :  Remote (Mexico only) Employment Type :  Full-Time Company :  Spotlight Media Language Requirement :  Full professional proficiency in English About Spotlight Media Spotlight Media is an official TikTok Shop Partner and one of the fastest-growing agencies in social commerce.

As we expand our team, we are seeking an  ecommerce / account manager  to support and scale our operational execution on TikTok Shop.

This role is ideal for someone who is not only  highly detail-oriented and organized , but also  deeply curious about social commerce  and eager to grow within a fast-moving, global environment.

Role Overview This is a hands-on, implementation-driven role with a consultative mindset.

You will work across campaign operations, creator coordination, and content implementation.

While you’ll support multiple client accounts, your value will come from your ability to  understand problems, take ownership of tasks, and grow into a strategic operator .

We are looking for someone who is  moldable —who thrives on learning, takes feedback well, and has a genuine interest in how commerce and content intersect on platforms like TikTok.

Key Responsibilities TikTok Shop Operations Register campaigns, flash sales, and backend promotions Coordinate sample orders and product logistics Manage CRM campaign setup using platforms such as FloDesk Creator & Community Coordination Draft and maintain content guideline documents for creators Track sample requests, deliveries, and creator compliance Communicate with creators and internal teams via Slack, MessageBird, and related tools Content & Ads Execution Identify strong-performing TikTok Shop content and surface top creatives Rotate in new ads and flag creatives for potential boost Support cross-functional teams with content and performance documentation Platform Tools & Integrations Assist with one-off execution tasks such as Silk Connector setup Coordinate with technical and client-facing teams on special projects Ideal Candidate Profile Based in  Mexico  with  full professional fluency in English 1–3 years of experience in e-commerce, digital marketing, consulting, or operations Demonstrated interest in  social commerce , influencer marketing, or TikTok trends Strong attention to detail and an ability to  execute with speed and precision Comfortable navigating new platforms and tools; eager to learn through doing Adaptable and coachable with a growth mindset— you take feedback and run with it Strong communicator and problem-solver; takes ownership of outcomes Powered by JazzHR